Posts tagged ofcom
Ofcom Wants UK Internet Providers To Pay You When Broadband Goes Bad

Broadband problems? Under new Ofcom proposals, you will no longer have to “fight tooth and nail” for the “fair compensation” you are owed. If approved, Internet Service Providers will automatically have to pay customers for bad broadband, delayed repairs and missed engineer appointments.

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UK ISPs Told Adverts Need To Feature Clearer Pricing

If you live in the UK, chances are you've seen Broadband internet advertised for a small amount per month, followed by the smallest text highlighting the monthly line charge of £12.99. This is a clear deception, and the Advertising Standards Authority (ASA) agrees. New guidelines have been set up to stop ISPs hiding their service and line costs.

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